moving day
Moving day with Handle With Care Movers:
- Overall, it went smoothly
- I underquoted how much stuff we had, and the guys were alright with dealing with all the extra stuff
- The guys were personable, and as far as we can tell, took care of our things (impossible to tell whether a few minor scuffs we found were from the previous move, or this one) and all the walls, floors, etc.
- They noted the metal legs on our couch would damage our hardwood floors if we even set the furniture upright. We picked up some floor protectors at Lowe's (tip: if you have heavy furniture, especially ones with sharp edges on the feet, there is a style of protector that's a heavy-duty metal plate with a carpet-like pad on the underside...works great)
Hangups:
- As of 4pm the day before the move, I hadn't received a confirmation, and I don't believe they had the starting address for the storage unit. So I called and confirmed and gave the address (the guys were on time...in fact arriving a few minutes before us, so this is a minor complaint in the end)
- It seems they went off of the details given on my first phone call and sent 2, not the 3 guys we last agreed on. The move which was quoted at 4-5 hours for 3 movers turned into 8 hours with 2 movers. We were fortunately not in a huge rush.
- The guys didn't move as fast as we were hoping. Perhaps our perspective was influenced by the movers for our cross-country move. Granted, the job was billed by the pound, so those guys packed FAST, moved FAST, unpacked FAST, and could lift A LOT. It was quite impressive (the company: http://www.acerelocation.com/ ...if your employer relocates you with these guys, you're in good hands). Handle With Care, like all local movers, bills by the hour. The guys used carts and dollies much more; everything was moved safely, but not anywhere as quickly.
Summary: I'd certainly put these guys on the short list if we need a local move in the South Bay (but hopefully that won't be for a very long time). I will also not under-quote how much we have next time.
