Here's the webpage:
http://www.mountainview.gov/services/learn_about_our_city/utility_services.asp
City handles water/sewage. They contract out waste disposal/recycling. You contact the contractor regarding waste disposal customer service. But all account management and billing is done by the city of Mountain View.
FYI, the city is on vacation all this week. I had to explain it was really important that they turn our water back on, which they did very quickly once they got the idea of what I was asking for. But, they had no one available to open my water/sewer/waste disposal account. I will have to call back next week to open the account. :)
Mountain View waste disposal tips from a coworker:
- The city provides you with as many recycling/yard waste bins as you like
- The city charges you more for trash bins
- The city will charge you less if you choose to have a smaller trash bin (they offer a few sizes)
PG&E tips:
- they cannot schedule the close of an account more than 30 days out from the end date
- they can very easily add a second address to an existing account, and everything will go onto one bill
- we have autopay, and autopay will cover the two accounts for January
- customer service was very good on the phone; knowledgeable, friendly
- the Comcast up-sell was kind of heavy-handed, though
